MicroClinic Voip-Communicate Smart |
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• Significant communication cost reduction
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• Unified messaging -- voice mail, e-mail, fax |
• Personal Assistant features like Find-Me/Follow-Me |
• IP voice and video teleconferencing |
•Increase sales and support efficiency Increase employee productivity |
• Support wireless and mobile workforces |
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A SMART VoIP Solution that delivers high quality calls reliably.
Network tested selection of VoIP hardware that meet your needs.
Costs that fits your budget.
Feature-Rich, Advanced Business-Class
Communications
For your business to compete, you need to stay connected and stay ahead of the competition.
Yet that legacy voice system you're locked into is holding you back. Break free and communicate better -
with Micro Clinic's “Smart”
Micro Clinic and IBM is proud to present “SMART” - Scalable, Manageable, Accessible, Reliable and
Trouble-Free communications configured to grow with your business grows.
By bundling Micro Clinic's SMART unified messaging solution together with an IBM X series server,
your organization can enjoy a low cost IP-PBX solution that reduces telephony costs, enhances
productivity and grows with your company
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Greater productivity has arrived |
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Micro Clinic VoIP offers an advanced IP based business-class telephony and data communications solution, powered by highly available IBM Servers with Micro Clinic SMART solution that simplifies your voice and data network, reduces telecommunication costs, enhances operational efficiency, increases employee productivity, while reducing maintenance costs.
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Microclinic VoiP - Right Solution for Your Business |
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• Reduce phone bills -- save up to 60% on telephony costs by routing
inter-office voice calls over data networks
• Share a single Ethernet network for voice, video and data communications
• Reduce travel costs- With Micro Clinic Video and voice conferencing capabilities
• Enable operational mobility - empower your travelling workforce with state of the art telephony features.
• Supports low cost audio and video conferencing |
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| Eliminate Telecom & It Support Issues |
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• Make moves, adds, and changes instantly- web based .
• Do-it-yourself features oAssign new users and changes to features for any employee from any Internet connection.
• Users / configurable voicemail, call management capability.
• User selectable auto upgrades - available at Micro Clinic's managed network.
• Simplified management - one network, one management IP based
• Plug and Play network tested hardware
• World Class Support for Configuration and Setup |
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| lmprove Employee Productivity |
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• Unified messaging -- voice mail, e-mail, fax
• Personal Assistant with Find-Me/Follow-Me VoIP voice and video teleconferencing
• Route incoming calls several ways send them to agent groups
• Cascade them from phone to phone using the Group feature.
• Support for wireless and mobile workforces: location free call management features. Mobile conferencing features |
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| the Microclinic Dashboard - Configuration & Management |
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While most of the features of Micro Clinic can be managed from a phone, the Micro Clinic Dashboard provides users and administrators a web based configuration utility, allowing granular control to setup and manage their communication needs. This simple yet powerful tool is accessible over the Internet through a standard Web browser. Incorporating simple but effective wizard, the dashboard provides a simple automated “5 minute” setup to bring up most customer PBX solutions. |
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| Feature Highlights |
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• Call Management Call Transferring / Forwarding /Hold / Park
• Conference calls Supports unlimited callers with toll quality voice
• Supports password accessible conference service with multiple conferences in progress
• Centralized PBX functions - Extend corporate office features to remote offices without
need for additional PBX servers
• Night Service with Programmable start and stop times
• Supports night call rules, night time call management
• Music on hold: Supports user provided Music On Hold system.
• Management and Administration Security - Master Password, Administrator and User Passwords
• Reports and Logs Call Time and Elapsed Time, Call Hold time, by user, department or as configured by administrator.
• Percentages for calls unanswered vs. answered calls by users and department.
• Voice Mail Active users Average voice mail stay time Number of voice mail messages per user
• Voice Mail Voice Mail boxes - unlimited with save, forward and delete features.
• Unified Messaging: Voice messages delivered as .WAV to e-mail accounts.
• Message waiting notification Voice Mail Alert - Alert a preprogrammed number if a voice mail is received |
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| MicroClinic Support |
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• Extensive data communication experience with particular emphasis in Voice over IP systems and related
network issues.. “Best in class” service with prompt response times and support to ensure high availability systems
• Extensive monitoring and optional remote backup solution for highly reliable telephony
• Automatic trouble reports generation and login
• Customer permission based remote troubleshooting over the Internet, to alleviate problems without loosing time
• VoiP system hardware and software is from a single provider
• Phone set upgrades or replacements
• Network Upgrades for the latest in toll quality voice (Codecs etc)
• Implementation labor and services through a single vendor |
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Voice, Data & Video
