How We Are Different?

We Quantify Support Services in terms of

Response Time
Call Analysis (Type of calls, repeat calls etc.)
Hardware Aging

We Use Web Enabled CRM Software to cater value added online services for

Complaint Registration
Call allocation
Complaint monitoring
Report generation
Spares Requisition Process
Asset-wise status Management/ Report
Product Performance Management/ Report
System Warranty Management/ Report
System Warranty Management/ Report

We provide a free audit for your IT Infrastructure for better monitoring.

We offer an Asset Management Software to capture the hardware & software configurations of the Server and nodes.(A very time saving tool for the administrator).

 
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Voice, Data and Video Solutions
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