About us

 

 

 

 

 

 

 

How Are We Different?

 

We Quantify Support Services in terms of

 

 

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Response Time

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Call Analysis (Type of calls, repeat calls etc.)

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Hardware Aging

 

We Use Web Enabled CRM Software to cater value added online services for

 

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Complaint Registration

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Call allocation

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Complaint monitoring

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Report generation

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Spares Requisition Process

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Asset-wise status Management/ Report

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Product Performance Management/ Report

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System Warranty Management/ Report

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System Warranty Management/ Report

 

  • We provide a free audit for your IT Infrastructure for better monitoring
  • We offer an Asset Management Software to capture the hardware & software configurations of the Server and nodes.(A very time saving tool for the administrator)

 

 

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